How to Structure a “Deal” for Social Commerce Websites

July 17, 2011

“Deals” are the current trend and they won’t be leaving us soon.  There is a growing sub-category of social media known as social commerce. The group is dominated by the popular buying sites, Groupon and Living Social which promote daily deals in specific cities through e-mails and social network. Most of the deals are very [...]

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Was L.D. Pankey Dentistry’s First Positive Psychologist?

April 21, 2011
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Most dental seminars and courses share similar traits. Lecturers generally speak for hours on some concept or technique while the audience sits back and takes notes. During breaks or at the end of the day, questions arise that have less to do with the technique and more to do with how to apply the technique [...]

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TAO the Book Installment 10 – What patients are looking for

August 15, 2010

HEALTH CARE IN AMERICA I am a baby boomer. I am part of the generation that was born between 1946 and 1964.  Baby boomers have the reputation for being quite independent.  There are 77 million baby boomers in this country, and they have driven the marketplace since they were born.  My practice has seen this [...]

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5 Reasons Ryan Loves the Dentist

August 9, 2010

Ryan is like so many of our dental patients: he has some fear but he wants to get his work done when necessary.  Let’s face it, not many people line up for treatment, hence all those root canal jokes.  Ryan takes care of his teeth for many reasons, one of which is to stay away [...]

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TAO the Book Installment 9 Culture is the Key

August 8, 2010

The nice thing about dentistry is that you have the opportunity to choose your own culture based on your own set of values.  I am fond of the expression by Boston Philharmonic maestro, Ben Zander: “It’s all invented anyway.” In his book The Art of Possibility, he describes the meaning of that expression:

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One Change Leads to a Yes

August 4, 2010

One moment she was okay, and the next she was one the ground holding her mouth.  She just got out of a taxi after the theater on a bitter cold March night in New York.  Her feet tangled as she stepped on the curb and down she went.  In that instant her circumstances changed. The  [...]

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7 Components of a Successful Practice

May 27, 2010

I read most of the dental blogs in the blogosphere.  One thing I enjoy about blogs is the interactive conversation.  Discussions can go on and on.  There can be great discoveries on a good blog.  It’s remarkable how dental blogs seem a bit different than others.  I find that dentists don’t often raise their hands [...]

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TAO The Book Installment 8 Values R U

May 19, 2010

WHO ARE YOU? The dictionary defines the word “philosophy” as guiding or underlying principles: a set of basic principles or concepts underlying a particular sphere of knowledge. Developing a philosophy is the starting point of developing a winning lifestyle or business. There is an order to everything in life. The vast majority of people are [...]

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One Thing that Will Give Your Exam Process a Quantum Leap

April 28, 2010

I have done a lot of examinations in my career.  Readers who are familiar with my book, The Art of the Examination, know how much stock I place in the examination process.  As the years go by I only become more firm in my admonition about the importance of a comprehensive examination.  I know what [...]

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TAO – the Book Installment 7 Create Culture

April 20, 2010

Working out your own personal philosophy is a starting point. Imagine a dental case where the dentist incorrectly determined the mandibular plane. Everything from that point forward will be effected, from function to that very popular buzzword – cosmetics (form). The only way to correct that mistake is to start again. When you start with [...]

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